Frequently Asked Questions

What happens if it rains?

Rain is the most common cause of any delays with mowing. We do our best to work through light to medium rain when safe. Mowing on a wet lawn can cause clumping of grass and can create ruts in your lawn. We will return to complete the service as soon as reasonably possible.

What if I have an outside pet?

Please be sure to let us know ahead of time, so we can keep an eye out when opening the gate, or have your pet put up on the day of service.

We do our very best to make sure gates are always closed before we leave but accidents do happen. in addition, during service, gates may be left open. If the pet gets loose while we are there we will attempt to bring the animal back and you will immediately be notified of the issue.

What if a sprinkler head is damaged?

The most common damage is to sprinkler heads, drain caps, or valve covers. If you see a broken head, all you have to do is mark it with a stick or flag. Contact us, and we will be right out to fix it, you don’t even need to be home for this.

The most common cause of sprinkler head damage is when ground shifts and moves the heads into a more hazardous position than when they were originally installed. The other is when the spring loaded sprinkler head has worn out and does not pull the nozzle back down. Irrigation systems require regular maintenance just like most other systems on your property. Often times we do not see when a mower hits a head until its too late or the system is turned on, if we see it when it happens we will notify you and repair it as soon as possible.

Please remember, a sprinkler head that is installed correctly and is functioning properly will not come in contact with our mower blades.

When do you charge my credit/debit card?

Card will be charged within 1 business day of service.

When does our contract end?

We do not offer contracts on mowing services, you can cancel anytime with no additional charges.

We will continue service from season to season year to year until you cancel.

What if I need to skip a service?

What height is my lawn cut at?

What if I have a lock on My Gate?

I have a service issue or complaint.

What about property damage.

Please contact us immediately if there is any property damage by our crew. Upon notification, we will repair the damage in a timely manner. We will not honor any request for repair expenses for damaged property that we were not made aware of, or allowed to repair in a timely manner. If we are unable to repair the damage professionally, we will make arrangements to hire someone who is qualified to make the repair.

Non commercial outdoor lighting fixtures will NOT be repaired/replaced. Crews may remove them and place on porch but we will not re-install due to the probability of damage.

I have leaves!

We do not rake leaves during regular mowing services. If your lawn has leaves we will mow, mulch or disperse it the best we can with the mower during your regular mowing. If there is a big pile of leaves we will work around it for safety reasons not knowing what is in them, We do offer leaf removal; just call or email us for information.

Do you bag grass clippings?

Our service does not include bagging the grass; however, we do offer it at an additional charge provided the route can handle the service. We will furnish the recycle bags if requested; the bags will be left at the property as we cannot take them with us. Also keep in mind, when your lawn is mowed weekly, the grass clippings will not be as much as when mowed biweekly.

Weekly mowing vs. Biweekly mowing

However we do offer biweekly mowing during these times. Many conditions will affect your lawn growth such as watering, fertilization, weather etc. Industry accepted mowing standards, which we try to adhere to, recommend cutting off no more than 1/3 of the leaf area. Bi-weekly service inherently causes problems such as clumps of grass or grass appearing to be cut unevenly, and is not conducive to a thick green lawn.

The grass will be of much better quality with weekly mowing.

My last guy didn’t charge me sales tax, why do you?

It is the law! and we want to continue to stay in business.

The following is taken directly from the TEXAS Comptroller of Public Accounts literature “If you do landscaping or lawn or plant care, you should be collecting sales and use taxes. landscaping and lawn and plant care services include any work you do to maintain or improve lawns, yards and ornamental plants and trees”

More information is available upon request. Give us a call at (817) 886-7702!

What are some common lawn pests in Burleson, and how can I control them?

There are a variety of common lawn pests that can cause problems for homeowners in Burleson. Some of the most common include grubs, mosquitoes, and ticks. Luckily, there are several ways to control these pests.

One of the best ways to control lawn pests is to keep your lawn healthy. Having a professional lawn care company for lawn maintenance with the proper fertilizers, pesticides, and herbicides can go a long way in preventing lawn pests.

How do I know if I have a pest problem in Burleson?

Can Christmas Lights Increase Sales in Burleson?

The answer may surprise you. Holidays are a very important time for businesses, especially retailers. Christmas is the busiest and most profitable time of year for many companies. For some businesses in Burleson, Christmas lights are a must-have to help increase sales and bring in customers.

There are a few ways Christmas lights can help increase sales. First, they can make your business stand out from the competition. Christmas lights can also help create a festive and inviting atmosphere, which can encourage customers to enter your store and make purchases. Christmas lights can also be used to draw attention to special sales or promotions you may be running. So, if you’re looking for a way to increase sales this holiday season, Christmas lights may be the answer.

Can a business owner hang their own Christmas lights in Burleson?